Specialist, Customer Identified Fraud & Disputes Contact Center - $20 (Omaha)

Omaha - FN Toweronsitemid

Posted today · via Workday

About this role

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: At FNBO, we believe that a bank should be a force for good in the world. And to us, that means doing right by our customers, our employees and our communities day in and day out. As a Customer Identified Fraud and Disputes Specialist, you can do just that by helping FNBO customers dispute transactions as well as provide excellent customer service. We are looking for someone who will share our excitement about the opportunity to handle inbound dispute phone calls and immerse yourself in the world of customer identified fraud and disputes.…

Read the full description on Firstnational's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Omaha - FN Tower. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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