Digital CS Operations Manager (m/f/d)
Lisbononsitemanager
via Greenhouse
About this role
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
Flix is reshaping how customers get help, moving towards AI-driven resolution across every channel, language, and market. As Digital CS Operations Manager (m/f/d), you sit at the center of that shift, owning the conversational AI systems that are changing what Customer Service looks like for millions of passengers.
You bring operational depth and a hands-on approach to configuring, optimizing, and iterating on live systems with the same rigor an engineer brings to code.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: spark, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Lisbon. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sparkteams