Senior Analyst-Bill to Cash

About the position Location: Bengaluru Hybrid The role is responsible for leading end-to-end claims and dispute management within the O2C cycle, ensuring timely resolution of complex and high-value cases. It focuses on driving operational excellence through strong governance, proactive issue resolution, and stakeholder alignment. The position acts as a key point of contact for escalations and plays a critical role in minimizing dispute volumes. It also drives process improvements through analytics, automation, and continuous improvement methodologies. Additionally, the role ensures compliance with internal controls and supports financial close activities. Overall, it enhances efficiency, control, and customer experience in dispute management.…