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FmrDirector, Technology Success Management
Westlakeonsitedirector
Posted yesterday · via Workday
About this role
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role The Technology Success Manager (TSM) is a strategic partner to the business, ensuring associates have reliable, high-performing, and intuitive technology experiences. This role blends technology expertise and customer success practices, participating in the full lifecycle of technology adoption, value realization, and continuous improvement. You will work closely with business leaders, especially in financial services and wealth management, to ensure technology capabilities result in measurable business outcomes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Westlake. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams
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