Loadshift Liaison Officer
Taguigonsite
Posted 3mo ago · via Workable
About this role
Job Description: With Freelancer continuing to grow, we are expanding our Loadshift Customer Experience team in Manila. CX is responsible for providing amazing customer service. Furthermore, you will: Responsibilities: Provides exceptional customer service at all times Provides “First Call Resolution” as much possible Answers email & phone calls in a professional and timely manner Responds to support tickets in a professional and timely manner Promotes the features and benefits of using Loadshift Achieves maximum customer satisfaction at all times whilst working within the company guidelines Handles and investigates customer complaints and recommends solutions. Follow through on mutually agreed remedies.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Taguig. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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