Customer Success Manager - Merchant Success

Torontohybridmanager$100K – $140K

Posted 1mo ago · via Recruitee

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About this role

About Fulfil Fulfil is the modern ERP for commerce. Built to power the fastest-growing eCommerce brands, our platform brings together order management, inventory, accounting, and more—turning complex operations into a strategic advantage. We’re trusted by brands like HexClad, Ridge Wallet, Caraway, and Resident, and backed by people who want to change the way merchant operations are run. We believe in deep work, radical accountability, and building tools that let sharp people move faster. About The Role We're hiring a Merchant Success Manager who actually likes solving messy, real-world problems for growing brands. You'll work with founders and ops leaders who know their stuff, helping them scale without the chaos.…

Read the full description on Fulfil.IO Inc.'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: less, rest, claude, slack, teams…

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Toronto. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

lessrestclaudeslackteamssalesforce

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