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FulfilioCustomer Success

Senior Engagement Manager

Torontohybridmanager$117K$131K

Posted 1mo ago · via Recruitee

About this role

About the Role We're hiring a Senior Engagement Manager to own the outcome of Fulfil's ERP implementations end-to-end. This is the person who sees the bigger picture, thinks two steps ahead, and makes sure nothing slips through. You are the single accountable owner for each project you run. You hold the plan, the cadence, scope, readiness, and the go-live decision. You direct a field-based Implementation Consultant and a set of specialist teams (commerce core, integrations, finance) toward one plan, one source of truth, and one clear story for the customer. You are not personally configuring the system or writing the migration scripts - your leverage comes from judgment, sequencing, and the ability to proactively identify and mitigate risks. You are accountable for the project's success.…

Read the full description on Fulfilio's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, rest, slack, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Toronto. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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