Product Expert

Chennaihybrid

Posted 3mo ago · via Recruitee

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About this role

Roles and responsibilities Troubleshoot and replicate issues related to the product and resolve them. Comprehend creative solutions to handle queries from customers and give them an excellent level of service. Attention to detail while trying to figure out the issues and while collaborating with the internal teams. Have thorough knowledge of the product while continuously working towards the product’s improvement. Achieve the KPI’S and objectives in the cadence set by the team. Learn and develop problem solving skill sets for product improvement. Flexible and receptive to change for continuous product transformation. Requirements Must have Minimum 1-3 years of experience in technical/customer support roles.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: replicate

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Chennai. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

replicate

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