Payment Center Representative I

Customer Serviceonsitemid$29K$36K

Posted 6 days ago · via Workday

About this role

Summary Responsible for processing approximately 1,000,000 payment transactions annually and collecting nearly $300,000,000 owed to the City of Garland for Electricity, Water, Sewer, and Environmental Waste services. This role ensures timely and accurate payment processing while providing professional, effective, and reliable customer service. Pay Range: $ 13.88 - $17.10 (Depending on qualifications and experience) Work Schedule: TBD Essential Duties and Responsibilities Accept and process payments (cash, check, money order, e-payment) from utility customers at walk-up or drive-through payment center locations. Enter payments into cash drawer and record them in the payment system for individual accounts.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Customer Service. We weight your proximity and willingness to relocate.

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