Customer Success Specialist

Dela Rosa - Street officeonsitemid

Posted yesterday · via Workday

About this role

, Philippines Worker Type: Regular Posting Start Date: July 4, 2026 Job Description: What’s the role Customer Success Specialist (CSS) is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. This job sits across the Deal Management and Order to Cash journeys forming a critical part of the Customer Fulfilment Cycle. This job delivers end-to-end customer support, from contract and account set-up, through to order and payment. CSS provides C onsistent, A daptive, R eliable and E asy experiences to our customers. Key business serviced is Aviation Fuels. These activities cover all customer levels including Key Accounts and Platinum Customers.…

Read the full description on GB24 Shell Intl Trad & Ship Co's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, shell, css

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Dela Rosa - Street office. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rshellcss

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