Call Center Patient Services Assistant

US MD RemoteRemote (US)$36K$52K

Posted today · via Workday

About this role

Under limited supervision, answers, and screens high volume calls. Patient appointments, register patient’s demographics, telephone, and medication encounters. Once training is complete and an understanding of the job duties has been established, with management approval the position will become remote, with the understanding the remote status can change at anytime with two-week notice. Education High School or GED equivalency. Experience 6 months of related experience Skills Knowledge of medical terminology, CPT and ICD9 codes Strong skills in written communication Strong work ethic Excellent Customer Service and oral communication Ability to perform non-complex arithmetic calculations Ability to organize and maintain files and records.…

Read the full description on Gbmc's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: hipaa

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

hipaa

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