Scientific IT Service Desk Manager

USA MD Bethesdaonsitemanager$98K$132K

Posted today · via Workday

About this role

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Contact Center Job Qualifications: Skills: Analytics, Information Technology (IT) Services, Life Science, Science Certifications: None Experience: 5 + years of related experience US Citizenship Required: No Job Description: GDIT is seeking a Scientific IT Service Desk Manager to join our program supporting the biomedical research community for our customer with the National Heart, Lung, and Blood Institute (NHLBI) at the National Institutes of Health. Responsibilities: Lead and supervise multi-tier IT service desk teams supporting scientific computing, laboratory, and clinical research environments.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, rest, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA MD Bethesda. We weight your proximity and willingness to relocate.

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Skills in this role

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