Deskside Support Technician

USA MD Bethesdaonsite$63K$86K

Posted today · via Workday

About this role

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: SCA Job Qualifications: Skills: IT Service Management Tools, ServiceNow Platform, Troubleshooting Certifications: None Experience: 2 + years of related experience US Citizenship Required: No Job Description: Deskside Support Technician (Tier 2 Support) GDIT is seeking a Deskside Support Technician to provide Tier 2 technical support for NIH users in a fast‑paced research and scientific environment. This role delivers hands‑on support for endpoint devices, resolves complex technical issues, and ensures high‑quality service in alignment with customer satisfaction goals and established SLAs.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, rest

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA MD Bethesda. We weight your proximity and willingness to relocate.

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Skills in this role

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