Service Support, Back Office

Ho Chi Minh City : 198 Nguyen Thi Minh Khaionsite

Posted today · via Workday

About this role

We are looking for a detail-oriented and customer-focused Service Support Executive (Back Office) to support our sales and service operations. This role plays a critical part in ensuring smooth order processing, accurate documentation, and seamless coordination between customers and internal teams. The ideal candidate is highly organized, proactive, and capable of managing multiple tasks in a fast-paced environment. Responsibilities / Tasks Responsibilities: Prepare and process sales quotations, proposals, and contracts. Maintain and update customer records and sales data in CRM and ERP systems (e.g., SAP). Track and follow up on sales orders, delivery schedules, and invoicing. Act as a liaison between customers and internal departments (logistics, finance, service).…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: spark

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Ho Chi Minh City : 198 Nguyen Thi Minh Khai. We weight your proximity and willingness to relocate.

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Skills in this role

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spark

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