Customer Experience Analyst
Warrenhybridmid
Posted today · via Workday
About this role
Job Description The Customer Experience Analyst – OnStar Vehicle Insights / Telemetry API is responsible for ensuring the systems, APIs, and data flows that support connected vehicle services are functioning reliably and delivering a high-quality end-to-end customer experience. This role requires strong technical understanding of application, platform, API, and telemetry interactions across the connected services ecosystem, with a focus on operational performance, service delivery, data quality, and issue resolution. The individual in this role will work cross-functionally with product owners, engineering, IT development, operations, analytics, and business operations teams to monitor service health, investigate issues, validate system behavior, and improve platform performance.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, shell, sql, databricks, azure…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Warren. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonshellsqldatabricksazureelkpysparkhivekafkatableaupower bisigmateams
More at General Motors
- View →Deputy Director – Test Labs, Validation & Proving Grounds, PATACPudong, Shanghai, China
- View →Customs InternTaguig City, National Capital Region (Manila), Philippines
- View →2027 Winter Co-op HR Pension and BenefitsMarkham, Ontario, Canada
- View →Business Efficiency EngineerWarren, Michigan, United States of America
- View →FP&A AnalystTaguig City, National Capital Region (Manila), Philippines
- View →SSM Global COE – Mexico Reporting Hub Senior Data EngineerTaguig City, National Capital Region (Manila), Philippines