End User Experience – PC Garage and GM Defense End User Support Technician

Warrenonsite

Posted today · via Workday

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About this role

Job Description The PC Garage is the front line of IT support for employees in the General Motors and GM Defense organizations. As a PC Garage Technician, you’ll provide hands-on support for the full lifecycle of end-user hardware, including onboarding, offboarding, hardware refresh and changes, break/fix incidents, and supporting accessories. This customer-facing role goes beyond technical troubleshooting. It is about delivering a seamless, high-quality experience. From ensuring new hires have the hardware they need on Day 1 to helping employees with end user compute incidents, upgrades, and replacements, you’ll play a critical role in building confidence and satisfaction with IT services.…

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