Customer Success Manager (US)
manager
via Ashby
About this role
The Role
As a Customer Success Manager at Genspark, you'll own the post-sales relationship end to end, making sure the customer sees real, measurable business outcomes from day one. This is a hands-on role: you'll lead deployments, build joint success plans, run EBRs, and be the person customers call when they need a trusted advisor who understands both their business and the platform.
You'll report to the Head of Customer Success and work daily with Account Executives, Solutions Engineers, and Product — sitting at the intersection of revenue, adoption, and long-term customer health.
At a company growing from $0 to $250M+ ARR in 12 months with 6,000+ enterprise clients globally, this isn't a maintenance role.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: aws, openai, anthropic, okta
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
awsopenaianthropicokta