Customer Service Manager (Onsite)

MX-BCN-MEXICALI-496 ~ Calzada Manuel Gomez Morin #3200 ~ CALZADAonsitemanager

Posted today · via Workday

About this role

Date Posted: 2026-08-11 Country: Mexico Location: MX-BCN-MEXICALI-496 ~ Calzada Manuel Gomez Morin #3200 ~ CALZADA Position Role Type: Unspecified We are seeking a highly motivated, talented Customer Service Manager who has the desire to lead and coach the finished goods customer support team. In this role you will be responsible for meeting response metrics, scheduling for team coverage, subject matter expert for root cause and corrective action planning for the finished goods team and ensure overall customer / team success. Additionally, you will manage a team of professionals along with providing directions to skilled administration employees, as well as leading area employee engagement, safety, quality and continuous improvement efforts.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in MX-BCN-MEXICALI-496 ~ Calzada Manuel Gomez Morin #3200 ~ CALZADA. We weight your proximity and willingness to relocate.

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