Customer Success Manager
Londononsitemanager
via Greenhouse
About this role
Location: London, UK
Office requirement: Hybrid, 3 days per week in the office
Employment type: Permanent
As our Commercial Customer Success Manager you’ll:
Be a part of our dynamic global Revenue team reporting to the Senior Customer Success Director. You’ll be responsible for helping to implement and execute an account retention plan focusing on driving high renewal rates and client engagement, in-line with GWI’s growth strategy across your book of business.
Working with your dedicated set of clients, you will own, promote, and manage relationships with GWI users and decision-makers to ensure they are obtaining maximum value by realizing the full potential of GWI’s product offering:
Own and manage the renewal process, ensuring high renewal rates, across your account portfolio…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in London. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce
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