Service Level Manager
24F The Globe Toweronsitemanager
Posted today · via Workday
About this role
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Drives circuit service availability, SLA compliance, and customer satisfaction by facilitating performance reviews, conducting root cause analysis, drive execution of service improvement plans, and managing post-incident communications and rebate validation. DUTIES AND RESPONSIBILITIES: Facilitates circuit health and SLA performance reviews, analyzing incident trends and presenting reporting data to internal and customer stakeholders.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in 24F The Globe Tower. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce
More at Globe
- View →FVT Service Owner - Unified Loyalty Platform20F The Globe Tower
- View →Vertical Product Manager25F The Globe Tower
- View →AI Solution Expert26F The Globe Tower
- View →Program Governance Manager26F The Globe Tower
- View →AI Delivery Engineer9F The Globe Tower
- View →Sales Enablement Partner25F The Globe Tower