reqspace
Start free trial →
G
GoldenpetbrandsOperations

Manager, Training & Agent Development

Los Angelesonsitemanager$96K – $120K

via Greenhouse

See if I'm a fit →Tailor my resume for this role →Apply on Greenhouse ↗

About this role

Creating a world where pets live longer, healthier lives, from their very first meal. Learn more about our brands. We’re Looking For A(n): Manager, Training & Agent Development Location: Remote What You’ll Be Doing: The Manager, Training & Agent Development leads the design, delivery, and continuous improvement of omni-channel training programs for GoldenPet’s customer care and experience organization. This role is accountable for equipping agents not only with the technical and procedural skills needed to operate across phone, chat, email, and self-serve channels, but also with deep brand knowledge, product benefit fluency, and the consultative service techniques that drive customer loyalty and revenue growth.…

Read the full description on Goldenpetbrands's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Los Angeles. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

More at Goldenpetbrands

See all open jobs at Goldenpetbrands →