Resource Optimization Senior Associate - Hive - Cloud Support

PH-MNL-LIMAonsitesenior

Posted today · via Workday

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About this role

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As a Resource Optimization Senior Associate, you will be supporting a 24x7 business model (shift timings dependent on requirements), focusing on real-time delivery of service line work, from queue monitoring/flagging, metrics reporting up to stakeholder management. Position Responsibilities Closely work with Operations to drive real-time schedule adherence to achieve service levels and efficiency goals. Provide communication to and from Operations and other support departments for escalation of service-impacting issues.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: sql

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in PH-MNL-LIMA. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sql

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