GrabCustomer Service

Head, Service Excellence & Digital Operations

Pasig Cityonsite

Posted 1mo ago · via Smartrecruiters

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About this role

About About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team The Grab Support (GS) PH team values collaboration and a customer-centric approach in delivering world-class experience to our consumers and partners. Our focus is on continuous improvement, guided by a commitment to business process optimization, digital innovation, and strategic vendor management.…

Read the full description on Grab's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Pasig City. We weight your proximity and willingness to relocate.

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Skills in this role

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teams

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