DCLAN Network Engineer

Job Description: · Must have excellent communication skills (written, oral and presentation) · In depth troubleshooting and maintenance of a broad group of technologies including network devices, applications and servers · Continually improve upon skills and ability to learn new technologies · Routinely create and update operational procedures · Leverage diagnostic tools and utilities to proactively & reactively identify problem areas · Mentor Tier 1 staff on event handling & response · Demonstrate a dedication to seeing work delivered accurately and within SLA timeframes · Works closely with teammates to ensure procedures and escalation processes are followed & communication occurs · Partner with other front line support teams as needed to validate issues and resolutions · Engage with ven…