VIP Account Manager
Colombiaonsitemanager
via Greenhouse
About this role
Growe welcomes those who are excited to: Manage and maintain relationships with VIP / high-value clients; Act as the main point of contact for assigned accounts; Provide personalized service and proactive communication; Monitor client activity and performance metrics; Identify opportunities for upselling and cross-selling; Develop strategies to increase client retention and lifetime value; Handle escalations and complex client issues efficiently; Coordinate with internal departments (Payments, Risk, Marketing, Support, etc.); Track KPIs related to retention, reactivation, and revenue growth; Stay updated on products, promotions, and market trends; Comply with company policies and security standards.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Colombia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included