APS Quality Control Agent

Job Family : Business Operations Travel Required : None Clearance Required : None Guidehouse is seeking detail-oriented professionals to support Adult Protective Services (APS) reporting activities for a leading financial services client. This role is responsible for auditing quality and compliance of cases involving potential elder financial exploitation (EFE) and other forms of financial harm impacting vulnerable adults, coordinating required reporting activities, and maintaining accurate documentation in accordance with established procedures and deadlines. The ideal candidate demonstrates impartiality, is organized, detail-oriented, customer-focused, and comfortable managing sensitive matters while ensuring timely and accurate case handling.…