Manager
IN - Chennaionsitemanager
Posted today · via Workday
About this role
Job Family : GIC Process (India) Travel Required : None Clearance Required : None What You Will Do : The Workforce Management (WFM) Analyst is responsible for managing workforce planning, forecasting, scheduling, capacity management, and real-time monitoring to ensure optimal staffing levels and operational efficiency. The role works closely with Operations, Recruitment, Training, and Leadership teams to support service delivery, meet client SLAs, and drive productivity improvements. What You Will Need : Forecasting & Capacity Planning · Analyze historical trends, business drivers, and volume patterns to create accurate workload forecasts. · Develop short-term and long-term staffing plans to support operational requirements.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in IN - Chennai. We weight your proximity and willingness to relocate.
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Skills in this role
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