Service Desk Back End Support
US - VAonsite
Posted today · via Workday
About this role
Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do: Essential Job Functions: Technical Support - Internal Provide Tier 2 / Back-end IT support Troubleshoot and resolve hardware, software, application, network, user access, or related issues Create tickets and document all activities in helpdesk ticketing systems Escalate more complex problems or unresolved issues to next level of support Utilize and become proficient with Guidehouse’ s standard support tools (i.e.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: azure, teams, outreach
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in US - VA. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
azureteamsoutreach
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