Technical Support Specialist

Petaling Jaya (First Avenue)onsitemid

Posted 2w ago · via Workday

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About this role

Responsibilities Responsible in resolving technical issues and providing support to stakeholders Support the launches of products and features, working with both business op and engineering to gather requirements, configurations setup and testing for related products. Responsible for helping to improve reliability, stability and scalability challenges with other engineering teams. Resolve technical issues that cannot be resolved through normal operations and maintenance procedures. Support the launches of products and features, working with both business op and engineering to gather requirements, configurations. Provide leadership on incident calls in order to drive issue resolution and limit impact to the user.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: jira, slack, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Petaling Jaya (First Avenue). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

jiraslackteams

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