Customer Technical Support Specialist
Alabamaonsitemid
Posted 2 days ago · via Workday
About this role
Reports to the Director of Operations. Fulfills tasks based on direct manager assignment Deploys Company’s Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support. Answers customer queries to support telephone out of office hours as and when required. Plans, manages and performs version upgrades, on site and remotely. Be available for On-call support on rotation, evening, weekends and holidays as necessary
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Alabama. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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