Aftercare Administrator
Hammersmithonsite
Posted today · via Workday
About this role
Our Administrators act as the client liaison between internal and external workshops, and the Aftercare department, ensuring clients have the most up to date information regarding repairs and clarifying any aspects outlined by the Workshop. About the Role Within the role, you will act as the final check of a watch repair before it is released back to the client, ensuring all proceeded work has been carried out by the relevant parties and is to a satisfactory standard, ensuring SLA's are met and chasing brands for updates when needed. As an Administrator, you will handle the verification of invoices and ensure repairs are updated systematically, logging and uploading all invoices onto internal repairs portal and the margin tracker.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hammersmith. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included