Customer Service Representative
Covinaonsitemid
via Greenhouse
About this role
As a Customer Service Representative at HavenHub, you will be an integral part of our customer service team, ensuring the highest level of satisfaction for our clients. Your responsibilities will include but are not limited to:
Key Responsibilities:
1. Responding promptly and courteously to customer inquiries via phone, email, and chat.
2. Scheduling appointments for turf installation services, coordinating with both customers and technicians to ensure timely service delivery.
3. Providing accurate information regarding our services, pricing, and scheduling policies to customers.
4. Addressing customer concerns and resolving issues in a professional and empathetic manner, aiming to exceed customer expectations.
5.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Covina. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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