Customer Care Associate II (USABlueBook) - Atlanta, GA

Preferred Qualifications • Previous customer service experience. • Bilingual in English and Spanish. Career Level Dimensions Typical Training/Experience  HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. Problem Complexity  Refers complex, unusual problems to supervisor. Autonomy  Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Leadership  None. Environmental Job Requirements  Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.…