Customer Advocate I
NM - Albuquerqueremote$37K – $59K
Posted 2 days ago · via Workday
About this role
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This Position Is Responsible For Providing Assistance To Providers And Indian Health Services (Ihs). This Position Researches, Analyzes, And Responds To Telephone And Written Inquiries Related To Claims Issues, Pricing Issues, And Coordination Of Benefits. This Position Is Also Responsible For Resolution Of Inquiries, Including Adjustments And Making Recommendations Regarding Process Improvements. This Position Is A Subject Matter Expert In Regard To Projects And Testing.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
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