Customer Care Manager - Home Care
Sydneyhybridmanager
Posted yesterday · via Smartrecruiters
About this role
About Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training. About the Role As a Customer Care Manager, you’ll be the primary point of contact for our customers, ensuring the delivery of high-quality services and support across Western Sydney region. You’ll manage a caseload of customers, develop tailored support plans, and work collaboratively with internal teams to enhance both customer and workforce experiences. This role is pivotal in maintaining compliance, driving continuous improvement, and fostering strong relationships with customers and referrers.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sydney. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams
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