H
Hec26-087.B - IT Support Supervisor
Houstononsite
Posted 2w ago · via Workday
About this role
Job Objective: Manage and oversee the IT Service Desk Team, ensuring high-quality end-user support for hardware, software, and networking issues across all company locations, including regional personnel. Provide leadership, advanced technical expertise, and strategic guidance for IT support operations, including field office support. Essential Job Responsibilities: Lead, manage, and mentor the IT Support/Help Desk team to deliver timely and effective technical support for all company employees. Develop and implement IT support policies, procedures, and best practices aligned with company goals and industry standards. Serve as the escalation point for complex technical issues related to hardware, software, networking, and telecommunications, beyond basic helpdesk escalations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Houston. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams