IT Support Technician (UAE National)

Help AG is looking for a talented and experienced IT Support Technician who will be responsible to help and maintain Help AG’s infrastructure and continuity of business operations for Help AG’s employees. The technician is a key player in ensuring the smooth running of Help AG’s IT endpoints and supporting its employees with their devices. This role implies a growth element into supporting and maintaining the Help AG core IT infrastructures, including operational checks, validations and where necessary remediations of any identified issues. Requirements Responsibilities Support Help AG end users and solve tickets / reported issues. Prepare new equipment, including asset tagging, assignment and tracking. Creation of new users, assigning of ACL’s and user on / offboarding.…