Help AGCSC Cybersecurity Support Centre

Security Consultant (UAE National)

Dubaionsitemid

Posted 2mo ago · via Recruitee

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About this role

Help AG is looking for a talented and experienced Security Consultant (UAE National) who will be responsible for the proper and accurate handling of support requests of help AG’s customers. The Engineer will receive requests by Email and Calls and handle those according to help AG’s support workflow including: Internal and external escalation Continuous communication with the customer on tickets, projects etc. When required, engineer will be required to work at resident engineer at customer site. Proper and accurate use of tools (Ticket System, Time Tracking) and documentation of the tickets. Follow-up on any escalations in time. When required to work on projects, POC and documentation.…

Read the full description on Help AG's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Dubai. We weight your proximity and willingness to relocate.

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Skills in this role

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