Returns Representative - New Berlin, WI

OVERVIEW: The Returns Representative is responsible for managing and processing customer, technician, branch and vendor returns within a distribution center environment. This role involves researching customer accounts, verifying product and inventory information, determining the proper disposition of returned merchandise, and ensuring accurate documentation and compliance with company procedures. This position requires strong computer proficiency, attention to detail, problem-solving abilities, and effective communication with customers, vendors, and internal departments. Schedule: Monday-Friday, with standard working hours of 8:00 AM-4:30 PM CST or 7:30 AM-4:00 PM CST (following completion of training).…