Guest Services Associate II - Patient Engagement

Warner Robinsonsitejunior

Posted 2 days ago · via Workday

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About this role

Work Shift: Day - 8 Hour (United States of America)3:00pm - 11:00pm (40 Weekly Hours) / Monday- Friday The Guest Services Associate II enhances the patient and visitor experience by providing proactive, high-touch customer service and supporting patient flow across clinical and procedural areas. This position helps ensure a welcoming, safe, and supportive environment by assisting with navigation, communication, service coordination, and non-clinical support throughout the patient journey. This role partners closely with clinical teams, patient experience, and operational leadership to facilitate efficient throughput, address patient and family needs, and support service recovery efforts.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Warner Robins. We weight your proximity and willingness to relocate.

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