Customer Support Representative
mid
via Ashby
About this role
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-growing GenAI platform in the world — #1 in Video AI in the U.S. and top globally by growth.
We raised a $130M Series A — and we’re only getting started. This is your chance to join early, when the team is small but mighty, and help build the next GenAI decacorn.
WHO WE ARE LOOKING FOR
Everyone at Higgsfield is an A-player. We’re looking for teammates who bring:
- High IQ, energy, and agency.
- Extreme autonomy and ownership.
- The ability to move fast, experiment constantly, and learn even faster.
- Resilience under pressure and readiness for an always-on environment.
- A balance of empathy, judgment, and community intuition.
- The drive to raise the standard for the entire team, not just yourself.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: stripe, paddle
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
stripepaddle