Customer Support Specialist (Part time)
Philippinesremotemid
Posted 3w ago · via Workable
About this role
We are a health-focused company dedicated to providing premium organic extra virgin olive oil to consumers. We are seeking a Customer Support Specialist who is passionate about delivering exceptional customer experiences and ensuring every customer interaction reflects our commitment to quality and care. This role will be responsible for managing customer inquiries, resolving shipping-related issues, and serving as a liaison between customers, fulfillment partners, and shipping insurance providers. Responsibilities Respond to customer support inquiries regarding products, orders, shipments, and general account questions. Resolve issues involving lost, stolen, delayed, or damaged shipments. Process eligible replacement and reshipment orders.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: slack
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
slack