IT Service Desk Support Specialist

Operations Center - Tampaonsitemid

Posted today · via Workday

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About this role

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in the Firm's global operations center in Tampa, FL. General Description: The IT Service Desk Support Specialist will offer professional customer service and technical help, assisting users and IT staff with troubleshooting, maintaining, and resolving computer hardware and software issues. Key Responsibilities and Essential Job Functions: Provide telephone and email support for corporate software, hardware, peripherals, and networks. Manage access and reset passwords. Learn internal business applications and offer 1st level PC/network and application support. Serve as the initial contact for troubleshooting PC and printer issues.…

Read the full description on Holland & Knight LLP's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Operations Center - Tampa. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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