Member Services Representative
mid
via Ashby
About this role
ABOUT HONEYDEW 👋
No one should suffer from a treatable skin disease because they couldn’t access care. That’s what Honeydew http://honeydew.com is fixing — a platform connecting hundreds of millions of people to licensed dermatologists, FDA-approved treatments, and ongoing skin health support. We’ve helped 40,000+ patients get life-changing results, we’re growing 5x YoY, and we’re just getting started.
THE OPPORTUNITY 📈
Our Member Service Representatives answer calls from patients, labs, and pharmacies, directing inquiries to the appropriate departments and scheduling appointments. They also assist patients via live chat on Honeydew’s website, providing information and addressing concerns about treatments, appointments, and general inquiries.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
monday