Executive - Business Channels (Operations & Customer Service)

TEQ - Taman Equine BRonsite

Posted today · via Workday

About this role

If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; Perform Meeter-Greeter/Navigator role on rotational basis / as applicable; Assist in calling up customers for service / sales interactions; Step out of the branch to meet customers for service / sales…

Read the full description on Hong Leong Bank Berhad's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in TEQ - Taman Equine BR. We weight your proximity and willingness to relocate.

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Skills in this role

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