Collections Team Lead

Collections Team Lead Description - As a Collections Team Lead/Resolver, you will coordinate the collections analyst and provide operational support in escalations and other business-related topics, acting as back-up for the Manager, accelerating the collector's ability to build a strategic relationship with customers. Support the collectors so they can understand our customer’s business models, identify challenges in the payment process, and find solutions on how to accelerate cash flow. What skills are we looking for? • Strong leadership skills, and ability to easily onboard and develop people. • Capable of elevating the performance through execution and innovation. • Be strategic enough to anticipate and define changes. • knowledgeable of collections processes.…