H
HPExternal Title: Desktop Support Engineer, Internal Title:Field Technical Support Associate 1
Mumbaionsitejunior
Posted today · via Workday
About this role
External Title: Desktop Support Engineer, Internal Title:Field Technical Support Associate 1 Description - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Mumbai. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at HP
- View →Field Technical support Associate2 Locations
- View →Software QA EngineerBengaluru, Karnataka, India
- View →College Intern - Machine Learning and Artificial IntelligenceSingapore, South West, Singapore
- View →Senior Program ManagerSingapore, South West, Singapore
- View →Collections AnalystTlaquepaque, Jalisco, Mexico
- View →Collections Team LeadTlaquepaque, Jalisco, Mexico