reqspace
Start free trial →
H
HP

Senior Director of Digital Technology for Customer Support

Springonsitedirector$210K – $320K

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

Senior Director of Digital Technology for Customer Support Description - Job Summary: The Senior Director of Digital Technology for Customer Support is responsible for leading the strategy, product direction, and transformation of digital technologies that support customer service delivery. This role oversees a portfolio of customer support technologies, products, and related sub-domains that enable consistent, scalable experiences across digital and assisted channels, including CCaaS as a key example. Working as part of a broader leadership team, this Senior Director is accountable for driving business outcomes through value-stream orchestration, close partnership with Customer Support and HPS operations, and alignment across product, solution, architecture, and delivery teams.…

Read the full description on HP's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Spring. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at HP

See all open jobs at HP →