Service Client Manager

Service Client Manager Description - This role is responsible for planning the delivery of contracted business activities, either for specific contract segments or entire lifecycles of smaller contracts. The role involves managing medium complexity accounts, nurturing management-level relationships with customers, and developing intermediate customer success plans. The role contributes to process optimization, ensures customer satisfaction, and aids in generating additional revenue through adoption, expansion, and renewal. Responsibilities • Plans the delivery of contracted business activities for specific contract segments or entire lifecycle of smaller contracts. • Manages accounts of medium complexity, cultivating and maintaining management-level relationships with customers.…