Bilingual Inbound Contact Rep

Become a part of our caring community The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. The Bilingual Inbound Contacts Representative serves as a primary point of contact for customers, providing support through phone, digital, and written channels in both English and Spanish. This role handles a variety of customer inquiries, resolves issues, and delivers accurate information while ensuring a positive customer experience.…